Welcome to Lisa's Way Through
37+ field-tested strategies for dementia caregiving β and growing. Organized by category, fully searchable, with videos, audio, and tested resources. Start with what feels most urgent today. You don't have to figure this out alone.
What caregivers are saying
"I wish I had found this when we first got the diagnosis. Lisa's strategies are practical, compassionate, and written by someone who truly understands what you're going through."Read more
"The Information Card strategy alone changed every outing with my dad. Strangers become helpers instantly."Read more
"As an out-of-town caregiver I felt helpless. The long-distance coordination strategies gave me concrete ways to actually help."Read more
"This website is an essential resource for anyone looking for guidance while going through the different stages of a loved one's dementia journey."Read more
"Lisa's Way Through reads as a heartfelt love letter from a daughter to her parents and to anyone navigating the challenges of dementia caregiving."Read more
Caring from a Distance?
Strategies 35, 36, and 37 are built specifically for out-of-town caregivers.
Go to Long-Distance Strategies βDiscuss Strategies & Request New Ones
Lisa actively adds new strategies based on real caregiver questions.
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Available for employee benefit programs and healthcare provider training.
Contact Lisa for Licensing βLegal & Financial
3 strategies
Building Your Team
5 strategies
Tech & Monitoring
3 strategies
Safety & Crisis
1 strategies
Connection & Joy
9 strategies
Daily Life at Home
8 strategies
Out & About
4 strategies
Managing Behavior
3 strategies
Caregiver Wellbeing
1 strategies
Search results
About Lisa Morstad
I'm a daughter, not a clinician or a researcher. I went ahead of you and left some notes.
I'm a daughter, not a clinician or a researcher. I am the local child, who stayed close while my siblings lived away. I have been caring for both my parents through Alzheimer's disease for thirteen-plus years. My dad passed in 2022, and I am still walking this path with my mom.
Your family may look completely different from mine. Different faith, different structure, different distance. The person you are caring for may not be family at all.
You're the expert on your people. I'm just the one who went ahead of you and left some notes.
This picture is me on one of the hardest days. I'm sharing it because this is what caregiving actually looks like: exhausted, bags under my eyes, recovering from radiation from breast cancer, coffee-stained teeth, and thirty pounds over my usual weight.
This is not one I shared on Facebook. This is one I kept, to remind myself how hard this is, and that I am still here taking it day by day.
How to Use This Guide
Start with the strategy that feels most urgent for you right now. Come back for the next one when you need it.
Just Received a Diagnosis
Start with Strategy 1 (Power of Attorney), Strategy 34 (Caring for the Caregiver), and Strategy 5 (Doctor's Visits).
In a Crisis Right Now
Go directly to the strategy most relevant. Come back for the rest later.
Caring from a Distance
Begin with Strategies 35, 36, and 37.
Mid-Stage
Use the stage tags at the top of each strategy to guide you.
π Contact Lisa
- Email: lisa@lisaswaythrough.com
- Website: lisaswaythrough.com
Caregiver Community
You don't have to figure this out alone. Connect with other caregivers walking the same road.
Welcome to the open caregiver forum. Free for everyone. Share what you're going through, ask questions, and support others on this journey.
Welcome to Lisa's Way Through Community. This is a safe space for caregivers at every stage. Please be kind β we're all doing our best. Ask anything, share what's working, and know you are not alone. π
The Information Card strategy completely changed our outings. Handed it to our server last night and she immediately became so helpful. Thank you Lisa!
Power of Attorney
The most important legal step β and why you must take it early.
Get both healthcare and financial POA executed now, while your loved one can still legally participate. This is the most important protective step available to you.
"About two years before my dad died, he could no longer sign his name. We were sitting in a bank trying to handle paperwork, and the officer kept insisting he sign β even after I explained what was happening. Without POA already in place, I would have been powerless to act." β Lisa Morstad
At the end of his life, having POA gave me the legal authority to speak with his doctors and confirm treatment that matched his wishes. Stopping treatment was one of the hardest things I have ever done. But it was exactly what he wanted, and I could not have done it without that legal authority.
"My father-in-law was a funeral director who always encouraged people to make arrangements in advance. He had witnessed too many family fights over things left undiscussed. When the time came, I knew exactly what they wanted." β Lisa Morstad
Step-by-Step
Find an Elder Law Attorney
Search "elder law attorney" in your area. Many offer free consultations. If cost is a barrier, LegalZoom or Mama Bear Legal Forms offer state-specific documents at a fraction of the cost.
Get Both Types of POA
Healthcare POA covers medical decisions. Financial POA covers finances. You need both.
Discuss Wishes While You Can
Have explicit conversations about end-of-life wishes, resuscitation preferences, and what quality of life means to your loved one. Do it early, while they can still participate. Some organizations like the Social Security Administration do not accept POAs β call and set up your access verbally with your parent now.
π What to Say
When calling agencies on behalf of your parent:
"My [parent] has Alzheimer's disease. I am their Power of Attorney. I would like to initiate a three-way call right now with [parent] present so they can verbally authorize our conversation and establish future authority to act on their behalf."
π Resources
- National Academy of Elder Law Attorneys β naela.org
- LegalZoom β legalzoom.com
- Mama Bear Legal Forms
- "I'm Dead, Now What?" β end-of-life planning book
Managing Bills & Financial Accounts
Protect your loved one's finances before a crisis happens.
I learned the hard way that you have to protect your loved one's finances before a crisis happens.
Set Up Autopay / Daily Mail Account
Utilities, insurance, phone, housing β all on automatic payment from an account I monitor. The US Postal Service offers a daily view of all mail coming to an account via USPS Informed Delivery.
Review Monthly
I log in to bank and credit card accounts monthly. This gives you time to dispute any mysterious charges before they compound.
Freeze Their Credit
A credit freeze at all three bureaus prevents anyone from opening new credit accounts. Free, reversible, and extremely protective. Check out Aura (aura.com) to handle all three bureaus in one place.
Doctor's Visits
Make sure you leave a doctor's office with the information your parent's health depends on.
Attend or Arrange Coverage
I am there in person, dial in virtually, or send a trusted companion with my written list of questions. It is non-negotiable for any appointment involving diagnosis, treatment decisions, or medication changes.
Prepare Questions in Advance
I email or hand the doctor my questions when I arrive. I ask for a treatment plan with timelines. I ask that next steps be stated clearly and in writing.
Record the Appointment
Most medical professionals permit recording when asked. I use the Pocket app β a quick AI-generated summary and next steps list after the meeting. I can also see the full transcript. Great for sharing summaries with siblings.
Review Medications and Dosages
I bring a list of current medications and dosage amounts. I have the doctor review the list, including vitamins and supplements, to check for counter interactions. You can get this from their pharmacy online account.
Plan for Extra Time
Appointments always take longer than scheduled. I budget 30 to 45 more minutes each appointment. I usually shoot for mid-morning appointments. Afternoons and early evenings can be difficult, especially if they exhibit sundowning symptoms. If English is not your primary language, ask the clinic about medical interpreter services.
π What to Say
When handing the doctor your questions:
"I've written out our questions, so we don't forget anything. Is it okay if I record this conversation? I need to get the details to share with my siblings and other family."
When following up after:
"Can you send a written summary of the current care plan to my email? I want to make sure we follow through correctly."
π Resources
- Pocket AI recorder β for phone or in person
- List of Questions to ask medical professionals at early stages
- Questions for doctors at any stage
Caregivers and Companions
Build your village. You will need them, and you will thank yourself later.
Build a roster of paid caregivers and companions. Vet them carefully, pay fairly, and use them proactively before the need becomes an emergency. Keep a list of these names in the Notes app in your phone for quick reference.
Request Referrals from Multiple Sources
The facility healthcare or social work office, local Alzheimer's support groups, and your loved one's doctor are all good starting points. Ask on social media. Ask in person when you see other residents with companions.
Start with a Trial Run
Have the caregiver or companion visit while you are present, so you can observe the interaction and your parent can warm up to them with you there. Ask for references and follow up.
Brief Companions Well & Ask for Daily Feedback
Give them a one-page overview of your loved one's history, preferences, triggers, and favorite topics. Ask them to jot down notes every day about what mom ate, her mood, and any activity.
π What to Say
"Mom, this is Kim. She's been helping families like ours for ten years and she loves [shared interest]. She will get you where you want to be even if I am stuck at work."
Facebook & Community with Other Families
Finding my people in the middle of an isolating experience.
When I visit, I make a point to say hello to other residents and take a picture to send along to their family. In return, it feels so great to hear from one of them while they are visiting and send a text. "I saw your mom today and she seemed happy" is enormously valuable when you can't be there every day.
Step-by-Step
- Introduce yourself at visits β you have an important journey in common
- Start a private Facebook group for the facility, invitation-only if you wish
- Share sparingly but genuinely: funny stories, hard days, questions
- Ask for what you need: "Has anyone dealt with sundowning?"
- Offer check-ins when you are there: "I'm visiting today; want me to pop in on their parent?"
- Share photos and stories from your visits with other families in the same facility
Long-Distance Care Coordination
Building a system that keeps everyone informed and involved β even from far away.
Build Shared Information Access
Create a Google Drive or Dropbox folder with medical records, insurance documents, power of attorney, care plans, and emergency contacts. Also add pictures that everyone can access.
Establish a Weekly Check-In
Set a standing call with the primary caregiver, even if it's just 15 minutes. Consistency matters more than duration. This keeps them from having to initiate it and makes sure nothing falls through the cracks.
Claim Your Remote Tasks
Ask the primary caregiver what you can take off their plate that can be done remotely. Bill payments, insurance calls, pharmacy coordination, and facility research are all tasks that can happen from anywhere. Your virtual call in can give me the day or afternoon off.
Visit with a Purpose
Every time you visit, make sure the primary caregiver gets real, uninterrupted time off β not just a chance to watch them interact with your loved one. Plan it in advance so they can leave town or organize a relaxing break.
π Resources
Supporting the Primary Caregiver from Afar
How to be a genuine partner β not a source of added stress β across any distance.
It is almost impossible to understand the daily emotions and weight of being the local kid and frequent caregiver. Out-of-town family is protected from the highs and lows of everyday events, the sudden emergency room visits, and the constant guilt of not being there while you are in the same town. You must give this person a break and the benefit of the doubt in decision making. Their sacrifice and commitment is immeasurable.
Ask Specifically, Not Generally
Replace "let me know if you need anything" with "what would help most this week?" Then do that exact thing, without changing or questioning it.
Send Tangible Support to the Local Caretaker Regularly
Meal delivery, grocery subscriptions, gift cards, care packages β not just during crises. The Thursday meal delivery no one has to think about is worth more than the gift basket you send at Christmas.
Validate Before You Problem-Solve
When they tell you things are hard, resist the instinct to immediately offer solutions. Start with: "That sounds exhausting. You are carrying a lot." They often need to be heard more than they need advice.
Managing Guilt & Grief as an Out-of-Town Caregiver
What to do with the helplessness, the distance, and the feeling that you should be there.
The Truth About Distance Grief
When you are not physically present, guilt may fill the gap. You feel guilty when you leave. You feel guilty when you're home living your life. You feel guilty when you miss a call. You feel guilty when a visit is hard and you are relieved to be going home.
This kind of grief β anticipatory, ongoing, felt from a distance β is not widely acknowledged. People around you may not understand why you are grieving someone who is still alive. The isolation of that experience compounds the loss.
Guilt is not evidence of failure. It is evidence of love under impossible conditions.
Strategies to Stay Connected from a Distance
- Strategy 21 β Video Calls & Remote Connection
- Strategy 8 β Flowers & Subscription Gifts
- Strategy 26 β Magazines & Reading
- Strategy 12 β Holidays & Birthdays
- Strategy 18 β Grocery & Pharmacy Delivery & Subscriptions
- Strategy 14 β Meals and Food at Home
- Strategy 15 β Photo Books & Family Albums
- Strategy 6 β Ring Camera & Jubilee TV for Remote Monitoring
- Strategy 17 β Activities with Children & Grandchildren
Step-by-Step
- Name it, don't suppress it β tell someone what it actually feels like. It loses some of its power when said aloud.
- Find community β online caregiver support groups exist specifically for long-distance caregivers
- Seek professional support β a therapist who specializes in caregiver stress or anticipatory grief
- Create rituals of connection β a weekly letter, a shared playlist, a photo album sent of recent pictures
- Reframe what showing up means β you are doing real caregiving from a distance
π When the Guilt Gets Loud
"I am doing the best I can from where I am. Doing this differently is not doing it wrong."
Ring Camera for Remote Monitoring
My eyes on my loved one when I cannot be there.
Install a Ring camera (or a similar device) in their living space. I position it so I can see their main living room area and use it for passive check-ins, to compare actual wellbeing with what's being reported, and to share a little peace of mind with family who live far away.
Choose Wide-Angle Coverage
Ring, Nest, and Wyze all make good options. I position it high and toward the main activity area, above a cabinet or shelf, angled toward the chair where they spend most time.
Share Access with Family
I give every family member who wants it the app login. That way the monitoring gets shared, and everyone stays informed without making one person the messenger for every update.
Use for Passive Monitoring
I check in when I'm curious. I don't watch constantly. A 30-second look tells me most of what I need to know. Check the facility guide to see if they have a policy on cameras. This is a resource worth fighting for.
π Resources
Video Calls & Remote Connection
Keeping far-away family connected when a cell phone call is no longer possible.
TV-Based Calling Systems
Jubilee TV is one well-regarded option. The wide-angle camera lets you see a large section of her room and her current situation. Give all family members a login and they can call and chat whenever. This expands the number of people who can "visit" with her tremendously.
Navigate the TV Remotely
Jubilee TV has a feature where you can change the channels remotely. This is wonderful when she is having trouble remembering how to find channels. You can guide her to a show or a sports game from wherever you are. They also have a simplified remote for her that is a lifesaver.
Pair with the Ring Camera
A Ring camera in the room gives you a second way to visually check in. Between the two systems, you get much better peace of mind from a distance.
π Resources
- Jubilee TV β TV-based video calling for dementia with ability to control TV remote
- Desktop photo button memory phone
- Ooma VOIP telephone system β ooma.com
- Clock with date & details β a surprisingly big hit with most dementia patients
Phone Tips & Technology Workarounds
I've learned to adapt communication tools for a brain that can no longer manage cellphones.
Simplify the Phone
A desktop photo button phone (with family photos programmed to each button) is far easier than a smartphone. One button press = one call. No dialing, no navigation.
TV Calling (Jubilee TV)
A TV-based system that automatically connects when family calls β requires no action from your loved one at all. This expands who can call and check in tremendously.
Written Instruction Card
Create a card taped next to the phone: "Press the green button. Press [your photo]. Press the green button again." Simple, laminated, unmovable.
The big thing is catching the problem before frustration and failure make them give up on communication altogether.
π Resources
- Desktop photo button memory phone
- Ooma VOIP telephone system β ooma.com
- Clock with date & details β a surprisingly big hit with most dementia patients
- Jubilee TV β TV based video calling with bonus remote control feature
Emergency Room Kit
Because the ER will happen. Be prepared. A little proactive preparation changes everything.
I made up this kit now and keep it in my trunk at all times. It is a gamechanger every time I use it.
Soft Blanket
ERs are extremely cold. A soft, familiar blanket is comforting and practical. I keep it in its own bag.
Snacks
Granola bars, trail mix, crackers, non-perishable snacks for both you and your loved one. Hunger dramatically accelerates difficult behavior.
Diversion
A family photo book, a magazine, a small puzzle. Something to occupy 30-minute stretches while you wait.
Overnight Supplies
A change of clothes, a travel toothbrush, and a sweatshirt. You may not leave until morning and have to sleep in the dreaded hospital recliner. Plan for it now.
Key Documents on Phone
Photo of POA, list of all current medications, primary doctor name and number, diagnosis date and relevant history. You will be asked all of these. Keep a printed list in your "go" bag.
π What to Say to ER Staff on Arrival
"My [parent] has Alzheimer's disease, middle to late stage. They become very agitated in unfamiliar environments. They are here for [reason]. I want to suggest in advance that food and a calm environment are critical to keeping this manageable. Let's work together."
π Resources
- Emergency room kit bag, Blankets (you may want 2), Granola Bars
- Cards for conversation, Games, Playing cards for all ages
Flowers & Subscription Gifts
I love leaving visible proof I am thinking of them especially when they can't remember my last visit.
"I usually go to Sam's Club and pick up a beautiful bouquet β as little as $16 for a dozen roses. I write a card: 'We love you, Mom! Lisa, Laurie, and John.' It keeps us top of mind and is evidence of recent contact." β Lisa Morstad
Step-by-Step
- Buy flowers when you visit β Sam's Club, Costco, and Trader Joe's carry beautiful inexpensive bouquets
- Write a warm, specific card β include your name and the names of siblings or family
- Set up a remote delivery option if you live far away
- If you aren't in person, brief a companion to place them where your loved one can see them from their chair
- Include sibling names on the cards β it reinforces that many people love them
π Resources
The Hairdresser / Barber
A standing appointment that does more than style hair.
Identify the Right Person
Ideally, someone who already knows your loved one. Look for a hairdresser who has experience with older clients or who is known for patience. Some facilities have hair salons on-site.
Set a Standing Appointment
Same day and time every week or every month. Routine reduces resistance. I pay even for cancellations. This keeps my slot locked and maintains the relationship.
Make It an Outing
Add an ice cream stop, a short drive, or any small pleasure after. The appointment becomes an event, not just an errand. I play music from mom's era in the car on the way there.
π What to Say When They Resist Going
"Victoria is excited to see you today, and after, we're stopping for ice cream. Let's get your coat."
If mom just doesn't want to go, I tell her we have to pay either way β and thriftiness often wins!
Manicures and Pedicures
An activity that does double duty: connection and practical care.
Why This Works
Getting a manicure or pedicure takes care of two real needs at once: the simple pleasure of being pampered, and the practical need for regular nail care. My mom loves having pretty nails. She looks at them and knows she has been pampered.
The leg and hand massages relax her so much that she is ready to go back and take a nap when we're finished.
Making It Special
- Find the right salon β visit first without your loved one and explain the situation
- Book a slow time β mid-morning on a weekday is usually quieter
- Let them choose the color β this is one of the few real choices they can still make. I give her 2-3 options.
- Consider mobile manicurists if getting to a salon is too difficult
- Make it multigenerational when possible β bringing grandchildren creates a memory for the kids and pictures help keep this memory alive for your loved one
- I use Facebook to show mom pictures of friends and their children β she loves to scroll recent posts and it keeps her busy
"I've brought my niece, my daughter, and my grandmother for mani-pedi dates: three generations. One time my dad even went and had a pedicure. To my surprise, he loved it." β Lisa Morstad
Drives and Music
My brother John gets credit for this idea. It has unlocked hours of genuine happiness for us.
Build the Playlist
Ask family members what your loved one's favorite songs were if you aren't familiar. Spotify, Apple Music, and Amazon Music all have decade-specific playlists ready-made. "50s Top Hits" is a great starting point.
Plan a Loose Route
I drive by their old home, former workplace, church, or favorite restaurant. Even if they can't name them, they often recognize them and respond.
Let Them Lead
The music and scenery will prompt memories. I follow their thread wherever it goes. This is not a time to correct or redirect.
Bring a Grandchild or Friend
Kids and grandparents singing together in the car is one of the great simple pleasures available to my family right now. Do it.
I sometimes take mom on drives to see the fall foliage or Christmas lights. She loves car rides and the combination of familiar music and beautiful scenery is genuinely fun for both of us. Use holiday music or soothing classical if you aren't sure of your parent's tastes. XM or Sirius radio have specific channels for each decade or genre of music. β Lisa Morstad
π Resources
- Spotify decade playlists: search "50s hits", "60s classics", etc.
- Sirius XM Channels for decades (50s) or genres
- Music and Memory nonprofit β musicandmemory.org
Holidays and Birthdays
I've learned that the biggest, most emotionally loaded days go better when I have a plan instead of winging it.
I plan smaller, simpler celebrations that center on my loved one. I build traditions around what they can still participate in and I give myself permission to skip what doesn't work.
Simplify the Venue and Guest List
Smaller gatherings with familiar faces work better than large family reunions where many people your loved one no longer recognizes may cause anxiety.
Distribute the Caregiving Work
When multiple family members are present, create a loose rotation so no one person is solely responsible for keeping your loved one engaged.
Make the Birthday a Standing Annual Event
I order the decorations, the sash, the yard sign. I make it a real celebration. My mom wears the tiara all day, sometimes even days later.
Take Pictures
Even on hard days. Especially on hard days. You will be glad you have them.
π Resources
- Tiara kit, Birthday sash, Birthday King, Balloons, Helium tank for balloons
- Signable by All card / memory, Picture backdrop, Cake topper, Banner
- Walgreens mugs, Photo books (Shutterfly, Walgreens Photo)
Meals and Food at Home
I bring their favorite foods when the facility doesn't have them on the menu.
A bar of chocolate, a holiday treat tradition, or a birthday cake makes visits feel like events rather than obligations for both of us.
Step-by-Step
- Ask the facility what is permissible β some limit what you can bring due to other residents' allergies
- Build your treat list β your loved one's top 5-10 favorite foods β and keep it on your phone for ideas
- Make food part of the visit ritual often β arriving with their favorite food is an immediate mood-lifter
- Have a virtual picnic or get favorite foods delivered β if you live away, order the same for yourself and eat together on video call
- Use food to time and facilitate tricky tasks β food (ice cream) as an incentive is not manipulation, it's kindness. Mom moves faster when there is something she wants to do in the mix
Gardening and Plants
I use nature and scent to help bring back memories and give us both a little lift.
Identify Their Plant History
What did they grow up? What did their parents grow? What flowers or herbs were always in their home? Those are my starting points. My mom loves roses, geraniums and lilacs.
Annual Nursery Trip
The nursery is sensory-rich and interesting at any cognitive level. Let them use a cart as a mobility aid and lead the browsing. We always get geraniums, and the smell takes us both back instantly.
Container Gardens
A pot or two of geraniums, herbs, or colorful annuals gives them something to tend and notice daily. Most memory care facilities allow small container plants.
Bring Clippings & Fresh Herbs
Lavender, rosemary, mint are favorites. Bring a small bunch and let them smell and handle it during your visit. It's sensory, grounding, and costs almost nothing.
π What to Say
At the nursery:
"Mom, you always had the best garden. I need your expert opinion: which of these would look best on my back porch?"
When you hand her something fragrant:
"Smell this, Mom. That takes me back to Grandpa George's garden."
When she wants to dig her hands in:
"Go ahead. That's what it's there for."
When she identifies a plant by name:
"Of course you know that one. You've been growing them your whole life."
π Resources
Creating Memories for the Rough Days Ahead
Making memories on purpose β for yourself as much as for them.
This Is For YOU
Once I could accept that my loved one wouldn't remember most of what happened, something shifted for me. I started doing things that would make me happy to have as memories after they were gone.
Puzzles with my dad. Watching basketball and football with him. Getting great snacks and a cold beer and sitting in front of the television. It feels almost normal.
Your loved one lives in the present moment in a way that is actually profound. They cannot worry about yesterday or tomorrow. When they are happy, they are entirely happy. Meet them there.
Step-by-Step
- Identify what you enjoyed doing together in the past, then find the version that still works at their current stage
- Schedule it like an appointment β a standing weekly or biweekly commitment
- Lower your standards for "success" β sitting quietly, watching TV together, sharing a snack is enough
- Take pictures of the ordinary moments and the difficult ones too
- Do it for yourself β making memories now is something you are doing for your future self
Activities with Children & Grandchildren
Making visits meaningful for young family members who don't always know what to say.
Bring an activity to every visit with children. Something to make, build, or do together. The activity takes the pressure off conversation and creates a memory the child will carry.
Arrive with an Activity
A puzzle, a craft kit, a coloring book, a card game, or a gingerbread house kit. The activity becomes the visit and takes pressure off everyone. Sometimes others want to join in, and that can be great too.
Let the Child Choose
Give a child the job of picking the activity. They become invested, and the ownership makes the visit more meaningful to them. Let them anticipate a good time.
Make It a Tradition
Same activity, same holiday, same grandparent. Annual repetition creates a tradition the child will remember forever. I have many pictures of those gingerbread house visits. My daughter remembers them fondly.
π Briefing a Child Before the Visit
"Grandma's brain works differently now, so she might say the same thing more than once. That's okay, just go with it. Let's just pretend she didn't forget so we don't hurt her feelings."
π Resources
- Gingerbread house, Paint party kit, Spring season house, Village for multiple kids, Cake pops
Photo Books & Family Albums
I use pictures to keep us connected and start conversations.
Create "Our Family" Reference Book
One book, one person per page, with their name, where they live, and their relationship to your loved one. I update it annually.
Bring Old Photo Albums from Storage
Albums from their early life, vacations, milestones, old friends β often unlock surprisingly strong memories. I bring a few at a time so they aren't overwhelmed.
Label Everything
On the back of photos or on small tape flags: who, where, when. I do this as I go. It makes all the difference. I keep a roll of masking tape and a Sharpie nearby.
Make a Book After Every Major Event
Birthday gatherings, holiday visits, family reunions. Prints are cheap. The memory is priceless. I set up a photo account at Walgreens or Shutterfly to build in less than 30 minutes.
π Resources
Grocery Delivery & Subscriptions
I hardly ever run out of essentials anymore and I stop those emergency store runs.
Set Up Automatic Subscriptions
Amazon Subscribe and Save, Walmart+, and similar programs offer automatic delivery on a schedule you control. I start with a base list on a monthly delivery and adjust based on usage.
Identify Emergency Items
I create a saved "emergency list" in my preferred delivery app β the 5-10 items I might suddenly and urgently need. I'll be able to reorder in under a few minutes.
Plan for Over-Consumption
Supplies in care facilities disappear faster than you expect. I order 20-30% more than I calculate. I don't get angry at the facility β my mom may be "borrowing" someone else's supplies too.
Keep Backup at Home
A spare pack of Depends in my bathroom means my loved one can visit comfortably. A spare supply of their medications means a forgotten prescription doesn't become a crisis.
Holiday Cards and Getting Mail
One simple way I keep my loved one connected to the wider world.
Why It Works
My mom and dad had always sent a holiday letter and picture to about 100 family and friends around the country. The first year I took over, I used a picture of them having a good time at the lake and had it made into a holiday photo card. The result was a pile of holiday greeting cards from people they hadn't heard from in years. They were thrilled. Many old friends who reconnected have maintained contact since.
Step-by-Step
- Gather the address list β find any existing holiday card list, address book, or ask family members
- Create the card using a recent happy photo of them β I use Shutterfly, Minted, or Walgreens
- Make the assembly a visit activity β bring printed address labels, stamps, and the cards
- Manage returns and updates β the first year is the messiest but the list gets better every year
- Watch the incoming mail and collect cards to bring during visits β read them together and display the ones they love
Magazines and Reading
Keeping the joy of 'reading' alive, even when the words stop making sense.
Provide picture-heavy magazines and large-print publications that offer visual pleasure even when words no longer register. The browsing habit remains long after comprehension is gone.
Choose the Right Publications
For women: Better Homes and Gardens, Southern Living, Real Simple, gardening magazines, Oprah.
For men: Sports Illustrated, a local team magazine, National Geographic, or Time magazine. Hobby-specific magazines are great as well such as woodworking or fishing.
Set up a subscription. A new magazine arriving in the mail is genuinely exciting and a small surprise on an otherwise routine day.
How to Use Them
- Sit with them while they browse
- Use the magazine as a conversation starter: "What do you think of that kitchen?" The images prompt responses even when other conversation doesn't
- Keep a stack accessible β old issues work fine, they won't remember seeing them
- Rotate through a stack you collect over time and leave some on the coffee table for others to pick up and start a conversation
Hygiene and Personal Care
Preserving dignity when the basic routines of self-care become impossible.
I use muscle memory, familiar routines, and warm water to ease resistance. I bring in professional support where possible and I try to preserve dignity at every step.
Use Sensory Triggers for Muscle Memory
Warm water, familiar soap, a specific towel β the sensory inputs that match a lifetime of routine can help the body proceed even when the mind can't direct it. I put dad's hand under the warm water of a running shower and he would spring into action.
Hire Help for What You Can't Manage
Home health aides and visiting nurses can provide personal care professionally. This takes the emotional weight off family and brings trained skill to a delicate task.
Address Cleaning as a Gift
If your loved one is still at home and the house has deteriorated, hire a cleaning service and frame it as a gift. Don't point out what they missed. Just make it happen.
Enlist a Spouse or Friend
My dad liked it when my husband Paul helped him shave. Paul made it a "spa" experience with hot towels. This gave me a break and bolstered my dad's dignity. He would thank him profusely and look in the mirror with pride.
Clothing and Dressing Simplified
Solving the daily battle of getting dressed and staying dressed.
Simplify Aggressively
I'd keep 4 to 6 pairs of comfortable pants in two or three colors, and 4 to 6 tops that go with all of them. Everything else goes into storage. Fewer choices mean less paralysis. Think "garanimals" wardrobe.
Eliminate Difficult Fasteners
Elastic waistbands, slip-on shoes (Skechers GoWalk is excellent), snap or magnetic closures. No laces, minimal buttons.
Label Storage
"Pajamas to wear to bed." "Pants." "Tops for daytime." Simple labels on the outside of bins or drawers remove the cognitive work of deciding where to look.
Use New Items Strategically
A new outfit, particularly something from a favorite store or favorite color, is often the best way to get someone to change out of clothes they've been wearing for multiple days.
π Resources
- Skechers GoWalk slip-on shoes for women and for men
Managing Incontinence & Plumbing Disasters
I learned to get ahead of this one before it turns into a bigger mess.
I introduce adult briefs early. Overnight use is a great starting point and an easy transition from regular underwear. I set up delivery subscriptions so we keep stock on hand. I also keep backup supplies at my own home.
Introduce Early
If a loved one is getting up multiple times overnight, suggest Depends as a "safety net for overnight" before full dependence arrives. That frames it as practical, not shameful.
Set Up a Generous Subscription
I calculate expected use and add 20-30%. Supplies disappear faster than I ever predicted in care facilities. My mom would also wear multiple pairs in layers.
Set Up Clear Disposal
I use a large, labeled garbage can near the toilet with explicit instructions to prevent plumbing disasters. I purchased a large white 13-gallon garbage can and put multiple labels on it. My mother's frugality was actually an asset: "Do not flush β throw in here or pay $$" solved it completely.
Pack Supplies for All Outings
I keep a supply in my car and in any bag I carry during outings. Accidents happen, and being prepared removes a crisis from the situation.
π What to Say
Introducing Depends:
"A lot of people use these overnight just as a safety net. It means you don't have to get up as often β which means better sleep. Let's try them tonight and see how you like them."
When they resist:
"I wear them sometimes too when I'm traveling. It just makes life easier. Nobody has to know."
When they're embarrassed:
"Mom. You have nothing to be embarrassed about. This is just what we do now. It's practical, not shameful."
When there's been an accident:
"It's okay. Happens to everyone. Let's get you cleaned up β I've got everything we need right here."
π Resources
- Depends (Amazon Subscribe & Save)
- Prevail Adult Briefs β women (latex free), Prevail for men
- National Association for Continence β nafc.org
- Overnight adult briefs
The Door Wreath: A Visual Anchor for Home
A simple, visual anchor for finding home in a hallway where all the doors look the same.
I put a distinctive seasonal wreath on the door of my mom's room. It becomes her landmark. My mom can find her room on her own, point it out to others, and feel competent moving through her world. When she is coming back from other parts of the facility, she spots the wreath and says, "That's where I live!"
Choose a Distinctive Marker
A seasonal wreath works well. It needs to be visible from down the hallway, not just when standing directly in front of the door. Size and color contrast matter.
Keep the Base Consistent
I have left a white flower wreath on her door for many months. We sometimes change the bow to represent a season or holiday, but the wreath is always white flowers. Consistency is key.
Teach the Wayfinding
"Let's find your room, we need to look for the beautiful white wreath that is always there." I keep reinforcing the visual anchor until it becomes automatic. When mom asked me on the phone if I know where she lives, I tell her that I do and that she has a white wreath on her door. Sometimes she goes to check and is happy that I truly know how to find her.
Mention It to Staff
I make sure the care staff knows about the marker so they can remind my loved one: "Your door has the white wreath with the blue bow." And I make sure they don't move it.
π Resources
- White wreath (available on Amazon)
- Seasonal bow sets to change with holidays
Disabled Parking Tag
The tag that makes every outing easier.
Get a disabled parking tag. It only takes one doctor visit and one DMV appointment. They will give you two tags if you ask. This is one of the fastest, easiest wins available to you.
Request the Form at the Next Appointment
Call the doctor's office and ask the nurse to prepare the disabled parking form for your next visit. It takes them minutes to complete. If you want to ensure this happens, bring the form with you.
Make a DMV Appointment Immediately
Bring the completed doctor's form and your Power of Attorney document. The process is fast when you have the paperwork completed and a scheduled appointment. Tags don't expire for several years.
Ask for Two Tags
One for your car, one for any other car that regularly transports your loved one. Don't let an outing be complicated by a missing tag. Make sure every person who drives your loved one has access to one.
π What to Say
To the nurse:
"While we're here today, can you fill out the disabled parking form for [parent]? Their dementia diagnosis qualifies them."
At the DMV:
"We're here to process a disabled parking tag. I have the completed physician's form. And while we're here, can we get two tags? One for each car."
The Information Card
A business card that helps turn strangers into allies, instantly.
I carry small printed cards that quietly explain that my loved one has Alzheimer's. I hand one to whoever needs context. Strangers become patient and kind the moment they understand.
Order or Print the Cards
I found plenty of options on Etsy (search "dementia awareness card"), or you can download a free printable. I like to keep the text brief and warm. If it helps in your community, consider printing cards in two languages.
Sample Card Text
"The person I'm with has Alzheimer's. Your patience and kindness are appreciated. Thank you."
Hand It Proactively
I don't wait for a problem. I hand the card to my server before I order, or to anyone who will interact with my loved one for more than a minute. I smile when I hand it, because my calm manner signals that this is manageable. Just say, "here's some information about me" and pass the card.
π Resources
Shopping Outings
How I turn a trip to Target into a meaningful, therapeutic outing.
My mom would sometimes wear the same clothes for days before she was in memory care. I hated seeing her in dirty clothes, and sometimes something new is just the trick for getting her to change. When I bring her something new, particularly something from her favorite store Chico's, she puts it on immediately and feels proud of herself.
I take her shopping as an outing and an event. You can use the cart as a walking aid. I let them browse at their own pace. Use it to address the very real challenge of keeping their wardrobe fresh and getting them into clean clothes. On a budget? Consignment and thrift stores work well too.
Choose Stores with Carts
Target, Kohl's, and similar stores have shopping carts that function as casual walking aids. This alone extends how long your loved one can participate in an outing.
Brief the Staff
I find a manager or regular employee and explain my loved one's situation. Many staff members have personal experience with dementia and will go out of their way to help.
Buy New Items Strategically
I look for comfortable items that are easy to put on and take off. Elastic waists, no buttons, machine washable. New pajamas are particularly effective at getting someone to change clothes.
Make It a Lunch or Treat Outing
I add a meal or a stop at their favorite coffee shop. These outings usually wear Mom out and she is ready to go back and take a nap, which makes leaving easier.
Ordering at Restaurants
How I make dining out enjoyable again β for everyone.
Preview the Menu Online
I pull it up early. If I like, I have a casual conversation with mom about what sounds good. I note two or three things that match their preferences or what they might normally order and offer limited options.
Order an Immediate Appetizer
Hunger plus dementia equals public scenes. I order something small the moment we sit down to buy time, or I bring something along to stave off hunger.
Take the Lead with the Server
When the server arrives, I briefly explain (or hand your information card from Strategy 22) and say "I'll be ordering for both of us." Most servers are grateful for the guidance.
Keep It Simple
Familiar foods are best. This is not the occasion for adventurous new dishes. Comfort and recognition are the goal. I ask "Would you like chicken or pasta?" rather than "What do you want to eat?"
π What to Say
To the server:
"I'll be ordering for both of us today. Thank you for your help."
When choosing food:
"This is where you always get spaghetti and meatballs. Sound good?"
"Do you want the chicken or the pasta?"
"I'm having lasagna. Do you want that too?"
Driving and the Keys
Taking the keys feels like taking everything β here's how to navigate it.
The Financial Framing That Works
My dad was always very aware and protective of the resources he had worked hard to build and hoped to pass on. When I framed the conversation around financial and legal risk, it landed differently than arguments about safety.
We talked about how his diagnosis meant he could lose track of where he was, or be slower to react if someone pulled out in front of him. Even a short drive in town could put everything he had worked for at risk. It could leave my family facing a lawsuit that would devastate us financially. He understood and turned over the keys.
During the early stages, we used rideshare for a while to help with transportation while they still could identify where they lived and get themselves inside. Later, we would have a family member dedicated to pick them up and someone to take them home at the end of the night. Visiting family members can take the reins when they are here and give the locals a break!
Step-by-Step
- Have the conversation early β it is easier when their judgment is still partially intact
- Frame it around what they value: financial protection, family security, or avoiding a lawsuit
- Get the doctor involved β a medical recommendation carries weight that family recommendations don't
- Provide real alternatives β "I will take you anywhere, anytime" needs to be something you actually mean
- Remove the car from sight if needed β tell them it is being repaired and redirect when they ask more
- Make the doctor the "bad guy" by having them tell your parent they can no longer safely drive
- In rural areas without rideshare access, check with your local Area Agency on Aging for volunteer driver programs
π Resources
Managing Confusion & Correcting Untruths
Do this when their reality doesn't match yours. Arguing or correcting only makes it worse.
Why Correcting Doesn't Work
With dementia, the brain region that stores new information is damaged. Explaining again does not work because the explanation cannot be stored. Meanwhile, frustration is visible to them and creates anxiety, which increases the very behavior you are trying to stop.
"When I finally understood that she really, genuinely did not remember β that changed everything." β Lisa Morstad
What Actually Works
- Validate the feeling, not the content: "I hear you. That sounds frustrating."
- Go along to get along β if the false belief is harmless, enjoy it rather than correcting it. Mom once told me that she was on a boat ride all day with friends!
- Write important information down β a note on the coffee table does what verbal explanation cannot
- Use a whiteboard β post ongoing reassurances, or reminders about appointments or visitors
- Redirect to activity β "Let's look at these photos" interrupts the loop
- A tool like Memory Board lets you send a message from anywhere and display it where they can see it (helpful when texting isn't an option)
π What to Say
"All your bills are paid. You are safe and loved. I will call you tomorrow. Love, Lisa."
π Resources
- Memory board β send a message displayed in their home
- Clock with date, day of week, reminders
Sleep, Wandering and Anxiety Management
Sundowning, wandering, and nighttime anxiety β fix this proactively as you both need sleep.
Recognize the Window
Peak confusion is 3-5pm. Reduce stimulation during this window. Avoid scheduling visits or activities during late afternoon.
Evening Routine
Same calm sequence each night. Familiar music, dim lights, a warm drink. Routine reduces anxiety significantly.
Manage Wandering
Use a door alarm with adjustable sound to notify everyone if the door opens. Ask staff about safe wandering paths within the facility.
Review Treatments
Discuss medications and natural options with the doctor. Ask the staff to keep a sleep and behavior log for two weeks before a doctor's appointment, because concrete data is more persuasive than general descriptions.
π Resources
- Door alarm (with adjustable sound)
- Alzheimer's Association sundowning guide β alz.org
- White wreath (see Strategy 33)
Caring for the Caregiver
You cannot pour from an empty cup. And this journey is a marathon, not a sprint.
A therapist once asked me a question that really hit home: "What would your dad have told you to do?" I knew immediately that he would want me to live my life and take good care of myself.
Name Your Own Needs Honestly
Not "I'm fine." What do you actually need right now? Sleep? Someone to take a shift? A week without a call? Name it so you can ask for it.
Ask for Specific Help
"Can you take the Tuesday visit this week?" is much more likely to succeed than "I could use some help." Specific requests give people something they can actually do.
Find Your Community
The Alzheimer's Association runs free caregiver support groups virtually and in person. The people in them understand your experience in a way no one else does. I have several friends who have had parents with dementia. When I get together with them I really feel understood.
Protect Your Health
Do not skip your doctor's appointments, your sleep, your exercise, or your time with friends. During this 13-year stretch, I was diagnosed with bilateral breast cancer. Luckily, I caught it very early. Ignoring your own health can be disastrous for you.
π Resources
Front Row
A personal essay by Lisa
Nobody tells you that caregiving is a front-row seat to disappearance.
They tell you it's noble. They tell you you're such a good daughter. They hand you that word, noble, like it's supposed to be enough to carry you through the emergency room visits, the sleepless nights, the moment your mother looks at you with soft, empty eyes and says, I haven't seen you in months. You were there yesterday. You were there the day before. You have been there, in some form, for thirteen years.
But she doesn't know that. And that is the specific cruelty of this disease. It doesn't just steal the person you love. It erases you from the story of their life, even as you are giving yours to it.
I have done this twice. Two parents. Two different journeys into the fog. Thirteen years of learning the language of dementia, the rhythms of decline, the strategies that help and the ones that don't. Thirteen years of being the one who shows up. And for most of that time, I told myself what caregivers are supposed to tell themselves: This is love. This is what you do.
That is true. And it is not the whole truth.
The whole truth is that guilt is a constant companion in this life. Not one guilt, but many. Guilt for not doing more. Guilt for the resentment that rises hot in your chest after a long hospital stay, when you look at the wreckage of your own life and feel the unfairness of it like a fist. Guilt for needing a break. Guilt for taking the break, because what if today is the day something happens, what if you miss a moment of lucidity, what if you're not there when they need you?
The trap has no exit. You are punished for staying and punished for going.
So you stay, mostly. And the world moves on without you.
Opportunities passed. Travel deferred. Work chosen deliberately for its flexibility, because when you are a full-time caregiver, flexibility is not a perk. It is a lifeline. But flexibility and fulfillment are not the same thing, and somewhere along the way I stopped asking for both.
Friendships thinned out because you stopped showing up, and when you did show up you worried you had nothing to offer except dementia strategies and the particular exhaustion of someone who has been running on empty for years. I became, I think, a bit of a downer. I became someone who bailed. I became someone who forgot, slowly, who she was before all of this.
And then I became an empty nester, a milestone that was supposed to feel like freedom, and found that freedom had already been spent.
I want to be honest about what this costs, because nobody is honest about it. We romanticize caregiving. We put it on a pedestal. We make it so sacred that the person doing it is not allowed to grieve their own life, not allowed to feel the weight of what was surrendered, not allowed to say it out loud, without shame:
I gave so much. And I want something back.
I am saying it now.
I love my parents with every cell in my body. That love is not complicated. It is enormous and real and it has never wavered. But love does not make sacrifice painless. Love does not refill what was emptied. And the fact that I chose this, chose it every single day for thirteen years, does not mean the cost wasn't real.
The cost was real. I am allowed to say so.
Here is what else I am allowed to say: I am still here.
Eroded and exhausted and behind where I thought I'd be, yes. Carrying grief for my parents and a quieter grief for the version of myself I set aside. Also yes. But I am still here, and I have learned things that cannot be untaught. I have thirteen years of hard-won knowledge about how to navigate this particular wilderness. I know what helps. I know what no one tells you. I know how it feels at 2am in the emergency room and I know how it feels to walk out into sunlight afterward and feel the strange guilt of still being alive and free.
I know, because I have lived it. Twice.
And I have decided, for myself, I am saying it plainly, for me, to build something from all of it. Not to make the suffering feel more acceptable. Not to wrap a bow around years of pain and call it a lesson. But because something in me refuses to let all of it disappear into the past without leaving something behind that matters. Something that is mine.
I am not done living my one precious life.
I don't know exactly what the other side of this looks like yet. But I know it has travel in it, and creative expression, and the particular lightness of someone who has set down a very heavy thing. I know it has other caregivers in it, people just stepping into this wilderness, and I know I have something real to hand them.
That is what I am building now. Something I never had when I needed it most. A hand from someone who has already been where you are going.
I was front row to disappearance.
Now I am building something that lasts.
Lisa's Way Through · lisaswaythrough.com
If this essay found you at the right moment, you are not alone. Lisa built 37+ field-tested strategies from her 13 years in the trenches.
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